Frequently Asked Questions
Pickup, payment, cancellation and everything else you may want to know before you book.
Pickup times depend on the excursion. You choose your time when you book, and we confirm it on WhatsApp.
| Excursion | Start / pickup times |
|---|---|
| City Tour with Marina, Kasbah, Argan & Souk El Had | 09:30, 14:00 |
| Traditional Hammam and/or Massage with Transfers | 10:00, 12:00, 14:00, 16:00, 18:00 |
| Camel Riding & Mint Tea Experience | 10:00, 14:00, 17:00 |
| Sunset Camel Ride & BBQ Dinner | 17:00 |
| Paradise Valley & Atlas Mountains Excursion | 08:30, 14:00 |
| Quad Biking through Dunes, Off-Road Trails & Berber Villages | 10:00, 14:00, 16:00 |
| Buggy Adventure through Dunes, Argan Forests & Berber Villages | 10:00, 14:00, 16:00 |
| Agadir by Night: Sunset, Carriage Ride & Moroccan Dinner | 17:35 |
| 4x4 Adventure to Imouzzer & the Atlas Mountains | 08:00 |
| Goats on Trees & Crocoparc Excursion | 09:30, 13:30 |
| Sunrise Hot-Air Balloon Flight & Berber Breakfast | 05:30 |
| Quad & Sandboarding Combo on the Tamri Dunes with Ocean Views | 10:00 – 13:00, 14:00 – 17:00 |
| Boat Trip with Fishing, Swimming & Fish BBQ | 09:00 |
| Mini Sahara 4x4 Adventure with Berber Culture & Traditional Lunch | 08:30 |
| Marrakech in a Day, Medina, Jemaa el-Fna & Bahia Palace | 07:30 |
Pickup is from hotels in Agadir, Taghazout, Tamraght and Aourir.
You reserve by WhatsApp without paying online. Payment is made in Moroccan dirhams (MAD) on the day of your excursion. GBP prices on this site are approximate and rates were checked in November 2026.
Cancellation is free up to 24 hours before departure. See the full booking terms and cancellation policy.
Child rates and age limits differ by excursion and are shown in the booking form on each excursion page. For example, the camel ride is half price for children aged 2 to 11. Quad and buggy excursions are priced per vehicle, with up to 2 people on each vehicle.
Wear comfortable clothes and shoes, and bring sun protection and water. Specific items, such as swimwear or a light jacket, are listed under "What to bring" on the excursion pages where we have that information.
Message us on WhatsApp with your dates, group size and the excursion you have in mind, and we will tell you what we can arrange.
We have better offers and prices for large groups. Send us your group size and the excursion on WhatsApp and we will reply with our best offer.
If an excursion cannot run safely because of the weather, we will contact you on WhatsApp to talk through your options.
Still have a question? Contact us or message us on WhatsApp.